
Updated 12 Nov 2026. The official Vehicle Recalls register has now published notice REC-006765. This article is updated from that notice. The register does not give a remedy date.
Australia’s vehicle recalls register has published notice REC-006765 for 1,619 Hyundai ELEXIO (OE1c) vehicles, model years 2025–2026, all variants. The official wording confirms a Forward Collision Avoidance software issue that may keep applying sudden braking. The register does not give a remedy date.
The federal Vehicle Recalls register first published the Hyundai Elexio campaign on 12 November 2026. The notice names Hyundai Motor Company Australia’s campaign number as 61D328. It covers the Hyundai ELEXIO (OE1c) for the 2025–2026 model years, 1,619 affected units, and states variant applicability as “All variants within this model.” A VIN list, REC-006765-VIN-List-1.csv (30.07 KB), is attached to the notice. EV Select has not independently recounted the unique VINs in that file.
This updates EV Select’s 9 November report on this page, which was based on Hyundai’s statement to Australian media and noted that a federal register entry had not yet appeared.
Official defect, hazard and remedy wording
The register describes the defect as follows:
Due to a software issue, the Forward Collision Avoidance (FCA) system may continue to apply sudden/unexpected braking even though it is no longer necessary to avoid a collision or reduce impact.
The stated hazard is:
Sudden or unexpected braking may increase the risk of an accident, which can result in injury or death to vehicle occupants or other road users.
The official consumer action is:
Once parts become available, owners of affected vehicles will be contacted in writing by Hyundai Motor Company Australia asking them to schedule an appointment with an Authorised Hyundai Dealer to have the software update and parts replacement, free of charge. Note: Affected owners can contact their authorised Hyundai dealer to arrange a loan vehicle until the replacement parts and software update are available.
That official wording is close to, but not identical with, the Hyundai Australia media statement quoted on 9 November by Drive, CarExpert and WhichCar. Those reports had Hyundai saying the system “may apply sudden and unexpected braking even though it is not necessary,” and that “sudden braking of this nature could increase the risk of rear-end collisions with any following vehicles.” The register is the primary Australian notice and is quoted above in full.
No remedy date on the register
The official notice does not say when parts will be available, or when the software update and parts replacement will begin. It says Hyundai will write to owners once parts become available.
Drive and CarExpert earlier reported that a customer information sheet accompanying Hyundai’s letter estimated the work would begin in February 2027, subject to review. That estimate is not in the register notice and should still be treated as a Hyundai customer-information figure as those outlets reported it, not as an official register date.
Drive and CarExpert also reported that new deliveries of affected Elexios have been paused until a remedy is available, and that customers waiting for delivery would be offered a loan car. Those points remain media-reported. They are not stated in the register notice, which does mention loan vehicles for affected owners until the parts and software are available.
Drive and WhichCar reported that Hyundai said the affected cars were built between 10 October 2025 and 25 August 2026. CarExpert alone reported that 944 Elexios had been delivered to Australian customers through the end of October 2026. Those figures are still not on the register page.
This article does not give stop-driving advice. Drive earlier reported that Hyundai had not formally asked owners to stop driving.
How to check a vehicle
The register lists this contact:
- Hyundai Customer Care
- Phone: 1800 186 306
- Website: https://www.hyundai.com/au/en/owning/safety-recalls
The same phone number and safety-recalls URL were already on Hyundai’s own site on 9 November. When we checked that page again on the afternoon of 12 November 2026, it remained a VIN-checker page and still did not name the Elexio campaign in the visible text. Owners can also use the VIN list attached to the register notice, or contact an authorised Hyundai dealer.
Drive, CarExpert and WhichCar earlier reported the email customercare@hyundai.com.au. That address is not listed on the register notice.
| Item | Status | Source |
|---|---|---|
| REC-006765; campaign 61D328; first published 12 Nov 2026; Hyundai ELEXIO (OE1c) 2025–2026; 1,619 units; all variants; VIN list published | CONFIRMED | vehiclerecalls.gov.au/recalls/rec-006765, checked 12 Nov 2026 |
| Exact defect, hazard and remedy wording quoted above, including written contact once parts are available, free software update and parts replacement at an authorised dealer, and a loan vehicle on request | CONFIRMED | same register notice |
| No remedy start date, and no February 2027 date, on the register | CONFIRMED | same register notice |
| Feb 2027 estimate | REPORTED from a Hyundai customer information sheet, not the register | Drive, CarExpert |
| Build dates 10 Oct 2025 – 25 August 2026 | REPORTED | Drive, WhichCar |
| 944 delivered to end of October 2026 | REPORTED by CarExpert only | CarExpert |
| Deliveries paused until a remedy is available | REPORTED | Drive, CarExpert |
| Customer Care phone 1800 186 306 and safety-recalls URL | CONFIRMED on the register and on Hyundai’s site | register; hyundai.com/au/en/owning/safety-recalls |
| Elexio still not named in the visible text of Hyundai’s safety-recalls page as of the afternoon of 12 Nov 2026 | CONFIRMED by EV Select | Hyundai AU safety-recalls page |
| customercare@hyundai.com.au | REPORTED; not on the register notice | Drive, CarExpert, WhichCar |
| Unique VIN count in the published CSV | NOT independently recounted this update | register lists the file (30.07 KB) |
Global specs and prices: compare every Hyundai Elexio variant across markets on EVChoice, our sister global EV database.
Sources
- Official register notice REC-006765: https://www.vehiclerecalls.gov.au/recalls/rec-006765
- Hyundai Australia safety recalls page: https://www.hyundai.com/au/en/owning/safety-recalls
- Drive, Jordan Hickey, 9 Nov 2026: https://www.drive.com.au/news/hyundai-elexio-electric-suvs-grounded-in-australia-due-to-sudden-braking-recall/
- CarExpert, William Stopford, 9 Nov 2026: https://www.carexpert.com.au/car-news/hyundai-elexio-recalled-deliveries-halted
- WhichCar, Shayne Bugden, 9 Nov 2026: https://www.whichcar.com.au/news/hyundai-elexio-recall-australia-due-to-potentially-safety-system-fault-fac-adas